Privacy Policy

Effective Date: July 9, 2026

Last Updated: July 9, 2026

TruFamilyMD (“TruFamilyMD,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit trufamilymd.com (the “Website”), contact us, or otherwise interact with us online.

This Privacy Policy applies to the Website and its online services. It does not replace any separate Notice of Privacy Practices that may apply to protected health information (“PHI”) created, received, or maintained by us in connection with medical care.

Information We Collect

Information you provide to us

We may collect information that you voluntarily provide when you contact us, submit a form, request information, schedule an appointment, or otherwise communicate with us. This may include:

  • Name
  • Email address
  • Telephone number
  • Address
  • Information included in messages or form submissions
  • Any other information you choose to provide

Please do not submit sensitive medical information through general website contact forms unless we specifically direct you to use a secure method for doing so.

Information collected automatically

When you visit our Website, we may automatically collect certain information about your device and use of the Website, including:

  • IP address
  • Browser type and operating system
  • Device information
  • Pages viewed and links clicked
  • Date, time, and duration of visits
  • Referring website or source
  • Approximate geographic location
  • Cookie identifiers and similar online identifiers

Information from third parties

We may receive information from service providers and advertising or analytics partners, such as Google and Meta, about the performance of our Website and advertising campaigns. We do not knowingly purchase personal information from data brokers or data marketplaces for use on this Website.

How We Use Information

We may use personal information to:

  • Operate, maintain, and improve the Website and our services
  • Respond to questions, requests, and communications
  • Schedule, confirm, or follow up on requested appointments or consultations
  • Provide information you request
  • Understand Website usage and improve Website performance
  • Protect the security and integrity of the Website
  • Comply with legal obligations and enforce our policies
  • Measure the effectiveness of our advertising
  • Deliver or measure advertising where permitted by applicable law and your choices

Cookies, Analytics, and Advertising Technologies

We use cookies and similar technologies to operate the Website, remember preferences, analyze Website traffic, and measure advertising performance. For more information, including how to manage your choices, please visit our Cookie Policy.

Google Analytics and Google advertising technologies

We may use Google Analytics 4 and Google advertising technologies to understand Website traffic, evaluate Website performance, measure advertising effectiveness, and, where permitted, support remarketing. These technologies may collect information such as cookie identifiers, device and browser information, pages viewed, referral source, approximate location, and Website interactions.

We do not intentionally send names, email addresses, telephone numbers, appointment details, health information, or other sensitive information to Google Analytics or Google advertising services.

You can learn more about how Google uses information from sites and apps that use its services at Google’s Policies page .

Meta Pixel and Meta advertising technologies

We may use the Meta Pixel and related Meta Business Tools to measure the effectiveness of Facebook and Instagram advertising, understand whether a visitor reached our Website from an advertisement, create aggregate reporting, and, where permitted, deliver or measure relevant advertising.

Meta technologies may collect or receive information such as IP address, browser and device information, pages viewed, referral information, cookie identifiers, and advertising interaction data. Meta may use information it receives in accordance with its own policies.

We do not intentionally use Meta Business Tools to transmit health information, medical information, appointment details, form responses, or other sensitive personal information.

How We Disclose Information

We may disclose personal information to:

  • Service providers that help us operate the Website, communicate with visitors, host data, provide security, or perform analytics
  • Analytics and advertising partners, including Google and Meta, when those technologies are enabled consistent with your preferences and applicable law
  • Professional advisers, such as attorneys, accountants, and insurers
  • Government authorities or other parties when required by law or necessary to protect rights, safety, or property
  • A successor entity in connection with a merger, acquisition, financing, or sale of all or part of our business

California Privacy Notice

If you are a California resident, California law may provide you with additional rights regarding your personal information. Depending on our relationship with you and applicable law, you may have the right to request:

  • Access to the personal information we collected about you
  • Correction of inaccurate personal information
  • Deletion of personal information, subject to legal exceptions
  • Information about our collection, use, and disclosure of personal information
  • To opt out of the sale or sharing of personal information, where applicable
  • To limit certain uses of sensitive personal information, where applicable
  • Non-discriminatory treatment for exercising your privacy rights

We do not sell personal information for money. However, our use of certain advertising and analytics technologies may be considered “sharing” of personal information for cross-context behavioral advertising under California law. You may opt out of this activity by selecting or updating your choices through our Cookie Policy or the Consent Preferences link available on the Website.

To submit a privacy request, email us at info@trufamilymd.com. We may need to verify your identity before responding to your request.

Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, comply with legal obligations, resolve disputes, and enforce agreements. The retention period may vary based on the type of information and the purpose for which it was collected.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmitting or storing information online is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Website. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Do Not Track Signals

Our Website does not currently respond to browser “Do Not Track” signals because there is no consistent industry standard for interpreting them. Visitors may manage cookie preferences through our cookie consent banner and browser settings.

Links to Other Websites

The Website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page and revise the “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

TruFamilyMD

Address: 250 N Golden Cir Dr #109, Santa Ana, CA 92705

Email: info@trufamilymd.com